Retail stores are one of the prime points of contact between buyers and sellers. A high level of customer engagement and opportunity for feedback can promote high levels of satisfaction, leading to loyalty and affecting your bottom line. Text marketing is the most affordable and effective way for you to reach your customers.
Why text message marketing?
Text message marketing also referred to as SMS Marketing is currently the most effective way for small businesses to reach their customers. Did you know that text messages have nearly a 100% open rate? People will ignore phone calls, emails, social media messages, but not a text message. Therefore the use of targeted and personalized text messages to advertise or promote a product, service, or event is quickly becoming the most effective way to get your message heard.
According to the New York Times, American’s check their cell phones 80 times per day. That’s about once every 12 minutes! Most people have their cell phone within arms reach even when they are sleeping. By texting your customers you can be assured that not only will they get it, read it, but it’s also the #1 way to increase engagement because 45% of text messages are responded to within 90 seconds.
What is text message marketing?
Text message marketing – or SMS marketing – is the act of sending coupons, special deals, announcements, current events and other information to your customers via text message. Not only can use SMS text messaging which is for messages less than 160 characters, but you can also use MMS – Multimedia Messaging Service which allows you to use pictures & videos and much longer text messages.
It’s often referred to as Mass Texting or Group Texting which allows you to reach all your customers at once by composing one text message or text campaign. This will not be group texting like you can do on your personal cell phone. It will be sent to each person in the group individually, and each message can be personalized with their name and other personalized custom data fields.
5 Ways Retail Stores Can Use Text Messaging:
Promote Special Offers: Text marketing is a fast, low cost and easy way to tell your customers about sales or special promotions. Create your message and send it to all of your customers or a targeted group with just a few clicks. Send pictures along with links to your products or store.
Send Thank You Texts: Let your customers know that you appreciate their patronage with SMS automation for business. Create automated messages to thank your customers for their purchase, send a receipt or provide delivery information along with a thank you message through an automated text message.
Loyalty Programs: Reward customer loyalty by text-exclusive deals and offers.
Announce New Products: Have an exciting new product in your store? Send a quick text to get the word out.
Collect new leads: Have people who visit your store text a keyword to receive a discount and opt-in to receiving future text messages from you. You can also integrate your existing website and contact form into your text messaging service.
75% of people surveyed say that they prefer a text message over other forms of communication from a business. Also businesses who communicate to their customers in the way they prefer are rewarded!
How to Get Started Immediately with Text Marketing
The next step is to decide which platform to use to run your text message marketing campaign. We highly recommend our system, TextP2P – Group Texting Made Personal.
TextP2P is an easy to use web application designed to used on a computer or mobile device. TextP2P provides a SMS & MMS text marketing system designed to help small-midsize businesses cultivate better relationships with customers and streamline follow-ups. Send your customers text messages from a virtual 10 digit local number with a maximum of 1600 characters! It offers features like: Sending bulk personalized texts, surveys, drip campaigns, Ringless Voicemails, keyword signups, scheduling, and more.
At TextP2P we offer a FREE 14 day trial where you will receive 100 text credits to use.
How Does the Free Trial Work?
✅ Sign-up for a FREE TextP2P account. Take a tour of the system and watch a demo.
✅ Sign up for a FREE trial by entering your credit card to start and immediately receive a local area code phone number matching your cell phone and receive 100 FREE text credits. You credit card will not be charged until your trial is over unless you go over your 100 free texts. After the trial ends your membership begins for just $20/month with our Starter Package Plan.
✅ You’re in control! Upgrade, Downgrade, Buy Additional Credits, or Cancel at Anytime.
Creating Your First Text Marketing Campaign is Easy
Once you have activated your account by starting your free trial or subscription, you easily send your first text message marketing campaign in just 3 simple steps and in less than 2 minutes. Watch the video below to see an example of how easy it really is.